How do we respond when needs are identified?

Early HelpWe respond to needs in four ways:

  • Encourage and support parents to access services on their own, making use of the Families Information Service.
  • A single service response when an additional need is identified that the family cannot deal with or meet on their own. Following Principle 1 of Early Help, parents can be supported to ‘self-serve’ and get direct support to develop their skills, knowledge and personal resilience. 
  • An Early Help assessment and team around the family/ child (TAF / TAC) response at times when multiple or complex needs are identified, with the help of a Lead Practitioner to co-ordinate a multi-service response.
  • Planned and targeted response in advance for groups of children who are vulnerable by circumstance or environment to address inequality and promote better outcomes. For example, a child with a special educational need or disability (SEND); children from a minority or different ethnic background (BME); or children living in poverty.  

The one front door online form can be used for Early Help enquiries, or to report a concern about a child. The form is responded to in two ways, shown in this diagram:

One Front Door

In Doncaster, the Levels of Need and Thresholds Guidance helps those working with children, young people and families to identify the level of support they need.  A copy of both documents are available in the resources section, on the right-hand side of this page.